Frequently Asked Questions - Orders
How soon will my order ship?
What are your shipping rates?
I'm not sure which volume is the best choice for me. How can I get more information?
Do you accept returns?
How soon will my download be available?
Am I allowed to print my digital copy?
May I share my digital copy with others?
May I transfer my digital copy to another device for my own use?
- I typically ship orders on the day the order is received. You will receive an email when your order ships.
What are your shipping rates?
- Orders ship via US mail. During checkout, you will be able to choose between Media Mail and Priority Mail. Orders over $60 qualify for free shipping.
I'm not sure which volume is the best choice for me. How can I get more information?
- Contact me at [email protected]. I am happy to answer any questions about the books and make a personal recommendation for your situation.
Do you accept returns?
- Orders are normally non-returnable. Exceptions include errors with the order (wrong item shipped) or damage to the item in shipping. Returns must be authorized.
- If there is a problem with your order, please contact me at [email protected]. I will do what I can to resolve the issue, including authorizing a return if warranted.
How soon will my download be available?
- Immediately after purchasing a PDF item, you will receive a link to download the item.
Am I allowed to print my digital copy?
- Yes, you may print for your own use. However, you may not print to give to others, including your students.
May I share my digital copy with others?
- No, it is a violation of copyright to share your digital copy with others.
May I transfer my digital copy to another device for my own use?
- Yes, you may transfer your digital copy to multiple devices for your own use.